سياسة الاسترجاع

Return and exchange policy Return and exchange policy For refund: In case of payment then expressing the desire to withdraw before issuing the shipping policy and delivering the shipment to the carrier, you have the right to receive your money directly and in full. As for after issuing the policy and delivering it to the carrier then refusing receipt from you, the shipping cost will be deducted from the total amount refunded to you after the shipment returns to us and is received from the carrier (intact and in its original condition). Delayed order: In case of delay in receipt beyond the scheduled time due to us or due to the carrier for more than 15 days from the estimated receipt date, you have the right to refuse receipt and return the order at our expense and get a full refund unless the delay was due to a force majeure. Deficiency or defect in the product: In case of receiving products then defects or shortages appear in the products within 24 hours of receipt due to us or due to the carrier of the shipment with photographic proof highlighting the defects, we must compensate you with a replacement shipment or an amount equal to its value in case of receiving a wrong product (in case of error: the error is made by Bin Saud for Wild Honey). You must notify us within no more than 24 hours (one day) of receiving the order. A return of the product will be requested at our expense and replaced with another product or compensated with an amount equal to the product's value (as long as the product is in its original condition). Payment methods: You can use one of the following methods for payment: 1 – Through the website using (Visa – MasterCard – Mada – Apple Pay) issued from anywhere. Warranty: We at Bin Saud for Wild Honey guarantee you 100% natural and pure products free from any external additives. If you encounter any problems with the product, please contact the following numbers: 0502019005 538858554 We are happy to serve you Bin Saud for Wild Honey